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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product you receive matches the image shown. However, slight variations in color or details may occur due to different screen settings or production batches

We make every effort to ensure that the product you receive matches the image you see. Due to lighting or monitor differences, slight variations may occur, but we are committed to delivering high-quality items.

Where can I view my sales receipt?

You can view your sales receipt in your order confirmation email or by logging into your account on our website and checking your order history.

To view your sales receipt, check the ‘Order History’ section of your account on our website or refer to the confirmation email we sent after your purchase.

How can I return an item?

“To return an item, log into your account and navigate to ‘Order History.’ Select the item you wish to return and follow the instructions to start the return process. Print the return label if provided, pack the item securely, and ship it back. For any issues or additional help, please reach out to our customer service team.”

Will you restock items indicated as “out of stock?”

Items marked as out of stock may be restocked. To get updates, please sign up for notifications or check back regularly on our website.

Out-of-stock items may be restocked in the future. For updates, sign up for notifications or regularly check our website for availability.

Where can I ship my order?

You can ship your order to the address provided during checkout. Ensure it is accurate and complete for timely delivery. If you need to update the address, contact our customer service team as soon as possible.

Ship your order to the address you entered at checkout. For any changes or questions about shipping, please contact our customer service team for assistance.

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